Coordinator, HR Communications
- Austin Community College District
- Location: Austin, Texas
- Category: Admin-Public Relations, Marketing and Communications
- Posting Date: 07/12/2023
- Application Deadline: Open until filled
Job Description
Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.
Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
Reflects the diversity of our community
Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for under-represented populations
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC
Commitment to Equity and Inclusion
ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.
Job Posting Title:
Coordinator, HR CommunicationsJob Description Summary:
Develop, implement, and manage a consistent pipeline of high-impact communications to promote engagement and overall integrity of the People/HR strategy, College culture, and ACC brand. Reporting to the Vice Chancellor of Human Resources, and in close partnership with the Office of College Relations & Marketing (OCRM), this position serves as the College's lead employment copy editor and works in a cross-functional capacity with Academic Affairs, Student Services, College Operations, and Business Services to foster effective, consistent, and timely internal communications relevant to ACC faculty and staff, while supporting the function's mission to drive enthusiastic adoption of positive employment practices.Job Description:
The location of this position is the Highland Campus. This position is a hybrid role and must be flexible to be on-site as needed or deemed necessary by the Vice Chancellor, Human Resources. The College or VCHR reserves the right to change or end remote/hybrid work arrangements at any time.
Description of Duties and Tasks
Works with the Vice Chancellor, Human Resources and Associate Vice Chancellor, College Relations & Communications to develop and support broad-based communications strategies on internal communications related to people and employment.
Develops, plans, writes, manages, and distributes a range of employee communications to include the college's HR communications channels, People/HR webpage, electronic newsletter, video communications, and employee social media platforms, in order to drive awareness and promote enthusiastic adoption of HR strategy, initiatives, and positive people practices.
Serves as liaison and assists the Office of College Relations & Marketing (OCRM) with HR specific marketing and communications campaigns.
Serves as a communications partner and Human Resources subject matter expert by providing proactive, strategic communications to College employees and managers.
Ensures all employee messaging adheres to highest grammar and writing standards and reflects the College's culture, tone, and brand guidelines as provided in the college's writing style guide and communications practices.
Assists department with reporting, writing, editing, and distributing information on events, services, programs, initiatives, and procedures to internal and, occasionally, external audiences at the direction of the Vice Chancellor of Human Resources.
Develops and manages relationships with key internal stakeholders, executives, and department leaders to ensure effective and relevant employee communications.
Ensures the HR communications strategy solicits input through formal and Informal feedback channels and reports findings to management.
Serves as departmental copy editor/proofer for Human Resources-related communications.
Promotes the department's strategic plan goals and priorities as it relates to the College's Strategic Plan and Chancellor's Priorities.
Stays attuned to local, national, and internal employment climate and. alerts HR and communications team of opportunities and concerns.
Monitors key performance indicators established by HR and OCRM for engagement with employee communications content, and uses key measurement data to inform future decisions about employee communications work.
Stays current on emerging communications technologies, content management, and industry best practices.
Assists with the daily operation of the People & HR database and other digital or communications platforms.
Knowledge
Knowledge of strategic written and visual communication principles and current best practices.
Demonstrated knowledge of corporate communication practice including planning and execution.
Thorough knowledge of technical writing and editing for print and web.
Knowledge of editorial style guides and plain language principles.
Planning and coordination with OCRM for regular communication through photography, video production, PR events, reports and informational publications, and public speaking engagements.
Familiarity with online communications and client tools including web content management systems, broadcast email marketing tools, and social networking.
Expertise In use of English grammar, punctuation, and syntax.
The ability to present the college's employer brand in a positive way to diverse, multicultural communities.
Knowledge of federal and state employment laws, regulations, best practices, and resources to stay abreast.
Working knowledge of HR metrics, analytics, and data interpretation and messaging.
Excellent communication, interpersonal, and leadership skills.
Use of professional discretion in dealing with sensitive employment or personal information.
Skills
Entrepreneurial, self-directed, reporter mindset.
Exceptional writing and editing skills.
Demonstrated ability to Interpret complex information.
Ability to adapt broad employment trends and information to an organizational audience.
Ability to spot employment trends .and anticipate stakeholder needs from a communications perspective.
Exceptional organizational skills, Including consistent, exacting attention to detail and consistent follow-through.
Strong interpersonal and communications skills, including tact and diplomacy.
Works independently but seeks direction or clarification as needed.
Maintaining confidentiality of work-related Information and materials.
Ability to compile and create reports.
Technology Skills
A variety of spreadsheet, word processing, database, and presentation software to include: Workday, MS Office Suite, and Google Office Suite.
Intermediate to advanced use of Wordpress or similar web content management systems.
Video production tools and technologies.
Required Work Experience
Two or more years of related work experience.
Preferred Work Experience
Experience working in Higher Education or HR experience.
Work experience in a fast-paced, mission-driven work environment.
Required Education
Bachelor's degree.
For this position only, four years of directly related work experience may substitute for the required education.
Preferred Education
Bachelor’s degree or higher in a related field.
Special Requirements
Licenses/Certifications; Other
Valid Texas Driver's License and reliable transportation for travel in the Austin area as required,
Other Preferred Qualifications
Intermediate to advanced knowledge of HTML and experience with popular content management systems (Drupal, WordPress, etc.).
Bilingual Spanish.
Physical Requirements
Ability to travel between campuses as needed.
Work is performed in a standard office or similar environment.
Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
Occasional lifting of objects up to 10 pounds.
Safety
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
Salary Range
$59,378 - $74,223
Number of Openings:
1Job Posting Close Date:
July 28, 2023Clery Act
As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
Disclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.
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